FAQ

Cruelty-free 2000 ppm Exosomes +242% absorption Fragrance-free Sensitive skin safe

Everything about MicroGlow products, ingredients, and your ritual — answered.

◈ Brand & Science
What makes MicroGlow different from other brands?+

MicroGlow bridges Korean biotech innovation with accessible luxury skincare. Every formula centers clinically validated actives — not marketing fillers. We deliver the effects of professional clinic treatments (exosome therapy, microneedling, cellular rejuvenation) without needles, downtime, or clinic prices. One clinic session can cost hundreds — MicroGlow is your daily, cumulative investment in the same results.

What are exosomes and what do they actually do?+

Exosomes are nano-sized vesicles produced by cells to carry regenerative signals. In skincare, they instruct skin cells to produce more collagen, repair damaged tissue, and accelerate turnover. Our Exosome 2000 Night Serum delivers 2000 ppm of exosomes while you sleep — when your skin's repair cycle peaks. It also enhances the absorption of every product applied after it by up to 242%.

What is the "microneedling without needles" effect?+

The serum contains hydrolyzed sea spicules — microscopic, bio-compatible silica structures from natural marine sponges. They create millions of temporary micro-channels in the skin to deliver exosomes directly where cellular repair begins. After 48–72 hours, as your skin regenerates, the spicules are safely expelled during cleansing — leaving skin profoundly smoother, firmer, and more radiant.

What does snail mucin do for my skin?+

Snail secretion filtrate naturally contains hyaluronic acid, allantoin, glycolic acid, and copper peptides — a cocktail that hydrates deeply, fades dark spots, stimulates collagen, and repairs micro-damage. Ours is high-concentration and ethically sourced through a humane collection process — no snails are harmed.

How long before I see results?+

Results are both immediate and cumulative. Most users notice an instant lifting effect with the Eye Complex and a radiant glow after the first Exosome Serum application. For deeper structural changes — reduced fine lines, repaired elasticity, fortified barrier — 4–8 weeks of consistent use is where the real transformation happens, as your skin completes a full cellular renewal cycle.

Can men use MicroGlow products?+

Absolutely. MicroGlow is formulated for cellular repair, which has nothing to do with gender. Men's skin tends to be thicker and oilier, which makes the exosome and snail mucin actives especially effective at reducing pores and controlling sebum. The lightweight, fast-absorbing, non-greasy textures are well-suited for a minimal men's routine. Most men use the Serum + Night Cream nightly and the SPF Day Cream in the morning.

Are MicroGlow products cruelty-free?+

Yes, 100%. We never test on animals at any stage of development or production. Our snail mucin is ethically sourced through a humane collection process — no snails are harmed.

◈ How to Use
What is the full Night Protocol and why use all 3 products?+

The MicroGlow Tightening Night Protocol uses three products in sequence to create a compounding repair effect that none of them could achieve alone:

Step 1 — Diamond Skin Mask (1–2×/week)

Apply to clean, dry skin. Allow to dry completely (15–20 min), then peel off. Removes dead cells and opens the skin's surface so actives absorb more deeply.

Step 2 — Exosome 2000 Night Serum (nightly)

Sea spicules create micro-channels and flood the skin with 2000 ppm of regenerative exosomes. Collagen production is stimulated, skin turnover accelerates, and every product layered on top is absorbed up to 242% better.

Step 3 — Snail Extract Moisturizing Night Cream (nightly)

Seals in the serum, locks in moisture, and continues repairing the skin barrier overnight. The snail filtrate brightens, soothes, and supports the collagen work started by the serum.

Together: deeper repair, stronger barrier, visibly firmer and more radiant skin within weeks — without a clinic visit.

What is the Day Protocol?+

The MicroGlow Day Protocol is a 2-step morning ritual that protects your skin while actively healing it:

Step 1 — Biolift Eye Complex

Tap a pea-sized amount along the orbital bone. Within minutes, caffeine and depuffing peptides de-puff, tighten, and smooth the eye area. The "quick Botox" effect makes it ideal before under-eye concealer.

Step 2 — Global Defense SPF 50+ PDRN Day Cream

Apply all over face and neck. Unlike standard sunscreen, this cream uses PDRN to actively repair existing UV-induced DNA damage while its SPF 50+ PA++++ shields against new damage. Zero white cast, velvet finish — doubles as a makeup primer.

Use both protocols together for complete 24-hour transformation: the night rebuilds and repairs; the day protects and heals what the sun would otherwise undo.

How do I apply the Exosome 2000 Night Serum? (The "Rule of 3")+

Apply a small amount to clean, dry skin at night. Massage in gently, avoiding the eye and lip area, until absorbed. Wait 1–2 minutes before applying moisturizer.

Introduce gradually with the Rule of 3:

  • Week 1: once per week
  • Week 2: twice per week
  • Week 3: three times per week

Once your skin acclimates, use every night for maximum results.

Is tingling or redness normal after the serum?+

Yes — mild tingling or redness is a common reaction to the active biotech ingredients and typically subsides quickly. This is why we recommend the Rule of 3 for gradual introduction. If irritation persists beyond 3 days, discontinue and consult a dermatologist.

Can I use MicroGlow with other skincare brands?+

Yes — the Exosome Serum enhances absorption of whatever you layer after it by up to 242%. For optimal results we recommend the complete MicroGlow Day and Night protocol. When you use the full system, your skin gets everything it needs — no additional serums or creams required.

◈ Skin Types & Safety
Are MicroGlow products designed for sensitive skin?+

Yes — all MicroGlow products are formulated with skin barrier integrity as the foundation:

  • Fragrance-free — no synthetic perfumes or masking agents
  • No harsh alcohols — no drying or irritating alcohols
  • No parabens
  • No sulfates
  • Soothing actives in every formula — Aloe, Allantoin, or Snail Filtrate to counterbalance the active biotechnology

Even with highly active ingredients like exosomes and sea spicules, every formula is designed to push your skin forward — not break it down. We always recommend a 24-hour patch test before first use, as individual sensitivities vary.

I started MicroGlow and I'm getting small pimples — is this normal?+

Yes. This is skin purging — a sign the products are working. Clinical-grade actives accelerate cellular turnover, pushing pre-existing congestion to the surface faster than usual. It's not new breakouts — it's your skin clearing itself out.

Purging typically resolves within 4–6 weeks, revealing smoother, clearer skin. Consult a dermatologist if you notice intense itching, painful cysts, or breakouts in areas where your skin is normally clear.

Are the products safe during pregnancy or breastfeeding?+

Our formulas do not contain retinoids, salicylic acid, or hydroquinone — the ingredients most commonly flagged during pregnancy. However, pregnancy and breastfeeding make skin highly reactive. We always recommend consulting your doctor or dermatologist before introducing any new active skincare during this time.

Are the products good for acne-prone skin?+

Yes. Snail mucin has natural antimicrobial properties and helps regulate sebum production. The Exosome Serum aids post-acne repair, reducing the appearance of marks over time. During active breakouts, use the Rule of 3 to introduce gradually and assess tolerance.

Are the products good for mature skin?+

Mature skin is the ideal candidate. Exosomes specifically target the cellular decline that accelerates with age — reduced collagen, slower turnover, declining moisture retention. Snail mucin provides gentle resurfacing while its hyaluronic acid tackles the deep hydration loss that makes fine lines more visible. Many customers over 45 call it the most effective product they've ever used.

◈ Orders & Support
How long does delivery take?+

We ship within 48 hours of your order. Cash on delivery is available — 3 working days. If the delivery company experiences any delays, we'll contact you directly.

What is your return policy?+

We offer a 30-day return policy from the date of delivery. If you're unhappy with your order for any reason, contact our team and we'll make it right.

How should I store MicroGlow products?+

Store in a cool, dry place, away from direct sunlight. Avoid leaving products in a hot car or a steamy bathroom.

How do I contact customer support?+
  • Email: info@microglowskincare.com
  • WhatsApp: +34 658 260 200
  • Instagram: @MicroGlowSkincare

Still have a question not answered here?

Contact our team